Returns

If the purchased product does not meet your expectations, you can return it within 14 days from the date of delivery, without giving any reason. If the product is undamaged and unused we will refund you shipping costs. Follow below steps in order to withdraw:

  1. Click HERE and download the withdrawal form. Print the form, fill in and send its scan to shop@frompolandwithlove.eu or send the original to the address:

    From Poland With Love
    Ul. Ceynowy 29
    84-207 Bojano, Poland

  2. We will confirm via e-mail your withdrawal as soon as we will receive it. In the same e-mail we will send you the address where the product should be returned.

  3. We will cover the return costs. So in the same e-mail we will ask you to confirm the address where the product should be waiting for our courier and the pick-up time which will be the most convenient for you. You will be obliged to return the product no later than 14 days from the date on which you received our return confirmation e-mail. 

  4. We will accept all of your withdrawals and return you the costs. But in the situation if the returned product has been used and its value decreased, we can lower the refunded amount to the product's new value.

  5. Your reimbursement will be made immediately when we will received the returned product.

More details you can find in our Terms of Use. If you would like only to make a reclamation of your product or if you have any other questions contact us on shop@frompolandwithlove.eu .